17 Apr From Cuba to CEO: How Roxana Valeton Is Fixing Healthcare’s Broken Workflows
On this episode of The Jeff Crilley Show, Jeff sits down with Roxana Valeton, CEO of MedTells, a real-time orchestrator platform designed to bridge the gap between healthcare technology and the workflows providers actually use every day. Roxana shares her remarkable story of immigrating from Cuba to the United States at 21 with no English, working three jobs, training as an ultrasound technician, and launching her first company by age 25. Drawing on more than twenty years of hands-on healthcare operations experience, she explains why electronic health records and other powerful tools still fail providers—not because the tools are bad, but because they aren't aligned with how teams actually work. MedTells acts as an integration layer that pulls real-time data from multiple systems so providers can make faster, better-informed decisions. Roxana also discusses her foundation, which offers free online certification programs for women and children focused on human trafficking awareness, mental health, and youth development. Her current focus is on serving federally qualified health centers (FQHCs), which treat patients regardless of their ability to pay, helping those clinics navigate the system so providers can spend more meaningful time with patients.
Key Topics
- healthcare workflow misalignment
- the MedTells real-time orchestrator platform
- immigrating from Cuba and building a healthcare career
- cognitive overload facing healthcare providers
- federally qualified health centers (FQHCs)
- free certifications for women and children
- EHR systems and data integration challenges
- mental health and patient-centered care
Episode Timestamps
- 01:25 – America's healthcare system is broken — Jeff sets up the problem
- 02:10 – Roxana's journey: immigrating from Cuba at 21 with no English
- 02:50 – Working three jobs and training as an ultrasound technician
- 03:15 – Starting her first company at age 25
- 04:00 – Twenty years later, the same EHR problems persist
- 05:00 – The system is broken because tools aren't aligned with workflows
- 05:50 – How MedTells works as a real-time data orchestrator
- 07:05 – Roxana's passion for educating kids, moms, and patients
- 08:15 – In Cuba they were dreams — in America they became ideas
- 09:30 – Foundation pillars: human trafficking, mental health, youth development
- 10:45 – Why MedTells is focused on federally qualified health centers
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Episode Chapters
- 00:00 – Introduction
- 00:43 – Meet Jeff Crilley and His Media Journey
- 01:25 – The Broken Healthcare System
- 02:10 – Roxana's Journey from Cuba to CEO
- 03:44 – Why Healthcare Infrastructure Lags Behind
- 05:29 – How MedTells Orchestrates Healthcare Data
- 07:00 – A Passion for Education and Giving Back
- 09:08 – Foundation for Women, Children, and Mental Health
- 10:42 – Serving Federally Qualified Health Centers
- 11:25 – Closing Remarks and Where to Find MedTells